Terms & conditions

Please read the following important terms and conditions before you buy anything on our site.

1. TERMS OF SERVICE

The following terms and conditions shall govern the sale by Allsewpetite and the buyer. By placing orders with Allsewpetite, it is deemed that you have read, understood and agreed to our Terms & Conditions. If you find any subject in the Terms & Conditions not acceptable, please do not enter this website or contact Allsewpetite before placing your order.

2. PRICES

All prices are retail prices and are stated in GBP. Prices unless stated do not include: taxes, duties, import fees charged by your local government, service, payment or delivery charges depending on country. We retain the right to adjust the prices at any items that are incorrectly priced without prior notice. As customs policies vary by country, we cannot anticipate what these charges will be and therefore Allsewpetite will not be responsible for any taxes, duties, import fees or custom fees levied once the purchased Allsewpetite products reach your country.

3. PAYMENT

Allsewpetite is a WordPress website, and our online shop runs on WooCommerce. We accept most major credit cards, debit cards or PayPal. We DO NOT store any payment details. This information allows us to process your order, ship it out to you, and get in touch with you should there be any problems. Allsewpetite encrypts all your card information using the so-called SSL (Secure Socket Layer) protocol. This means that no unauthorised persons will be able to view your card number or other information during the transaction. In order to keep a high level of security for our customers, we may request further correspondence from the purchaser in the event that we suspect a fraudulent order.

4. DELIVERY

Delivery Policy – All deliveries are shipped from the UK

Physical Products

Please make sure you double check measurements and read product details thoroughly before purchasing.

Items will be dispatched 1-3 working days after your order is placed.

Allsewpetite can NOT be held responsible for lost or stolen packages. For any missing packages, I will submit a claim to Royal Mail on your behalf to attempt to reclaim the cost of the missing parcel, but this is not guaranteed. Any instances where a refund is obtained from Royal Mail, this refund will be returned to you.

PDF Sewing Patterns

Once you have completed your order, you will see your order details on the screen and links to download the PDF pattern files. You can also download your digital PDF patterns from the ‘downloads’ section of the website in My Account. If you cannot find the email with your digital PDF sewing pattern order, please check your junk or spam folder or email me at allsewpetite@gmail.com for additional help.

5. COLOUR OF PRODUCTS

The images of the Products on our site are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the Products. Your Products may vary slightly from those images.

6. SIZES

All sizes on any product viewed on allsewpetite.com are external sizes.

7. REFUND POLICY

Physical Products

If you think you’ve received an item that’s damaged or faulty, please contact me at allsewpetite@gmail.com with a photo and description of the fault. I will get back to you within 1-2 working days to try to resolve the issue.

All products purchased from allsewpetite.com have a 14-day return period from the date received by the customer. If for any reason you are unsatisfied with your purchase, simply return the goods in their original packaging and condition. Items must be returned within 30 days of receipt for a full refund.

You’ll be responsible for paying for your own postage costs for returning your item. Delivery costs are not refundable. Only after the returned items have been received and approved by Allsewpetite, will the amount of the purchase price be refunded to the purchaser’s account.

If you receive a refund, the cost of original shipping will be deducted from your refund. I recommend that you obtain proof of postage or tracking when returning your items as I can’t guarantee receipt of your order.

PDF Sewing Patterns

Unfortunately as these are digital items, they can’t be returned so Allsewpetite is unable to offer refunds for digital purchases.